Returns & Exchanges

At American Express Fashion, we strive for your complete satisfaction with every purchase. If your selection doesn't meet your expectations, you may return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the items you wish to return to generate a prepaid shipping label.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags remain attached and the security seal is intact.

• 3.
  Ship the Items

  Affix the prepaid label to your package and drop it off at any authorized courier location or schedule a complimentary home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.